My 82 year old mother purchased John Hancock long term care insurance through her employer over 20 years ago. She went into an assisted living facility a little over a year ago in Dec 2014. The problem comes in with JH's customer service when the insurance check is on...Read more
I didn't like
- Claims verification process customer service
Just for the record, I would not recommend purchasing ANY Life Insurance from the John Hancock Company in Boston, MA. Without going into detail, I can say from years of experience with that company, they DO NOT care about the client (ie, the policy holder), which is...Read more
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